Privacy Policy

Urban Cowboys Boots & Company collects customer information to enhance your shopping experience. This privacy policy is proposed to assist you in understanding what information we gather about you when you visit our website, how we use and share that information, and the safeguards we have in place for that information. This Privacy Statement applies to the information collected at our website. References to urbancowboysboots.com shall refer generally to all of Urban Cowboys Boots & Co websites, including mobile applications.

The Information We Collect

General Browsing Information

urbancowboysboots.com gathers directional information during each visitor's use of our website. In the process of gathering directional information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The directional information tells urbancowboysboots.com about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our website and services (i.e. the time it takes a visitor to connect to our website or download pages). The directional information helps us better understand a visitor's experience at urbancowboysboots.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

Personal Information

Urban Cowboys Boots & Co may ask you to provide personal information when you create or update a urbancowboysboots.com account, create a wish list, place an in-store order, enter a contest or sweepstakes, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, search for products on our site or provide information about your shoe style preferences. Categories of information collected include name, address, email address, recipient's name and email address, order information, telephone number, credit card/debit card information, birth month, day and year, your review of our products, saved searches, preferred brands, messages or reminders you create.

COOKIES AND ONLINE TRACKING TECHNOLOGIES

Urban Cowboys Boots & Co. uses cookies and other tracking technologies to collect general, non-personally-identifiable information about site visitors. Urban Cowboys Boots & Co uses cookies and other tracking technologies in order to improve the site by providing combined information on the number of visitors and their usage patterns and allowing us to recognize you when you revisit the site to provide you with personalized information and to remember your favorites.

Urban Cowboys Boots & Co does not allow third parties to gather information inactively on the site for behavioral advertising tenacities.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the website.

USE OF THE INFORMATION WE COLLECT

It is intended to provide you with information, products, or services that you request from us and to fulfill any other purpose for which you provide it. Additionally, to provide you with notices about your transactions, carry out our obligations and enforce our rights arising from any contracts entered into between yourself and us, including for billing and collection, to present the website and its contents to you. Also, to notify you about changes to the website or any products or services we offer or provide, participate in interactive features on the website, any other purpose with your consent. We may also use your information to contact you about our goods and services that may be of interest to you

 

SHARING YOUR INFORMATION

Urban Cowboys Boots & Co does not sell, trade, or disclose your personal information to third parties for their direct marketing purposes without your consent.

We will only disclose personal information about you that we collect or that you provide to us:

To contractors, service providers and other third parties we use to support our business.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Urban Cowboys Boots & Co assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Urban Cowboys Boots & Co about website users is among the assets transferred, our affiliates, and to others with your consent. To fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

To comply with any court order, law or legal process, including to respond to any government or regulatory request, enforce or apply our Terms of Use and/or other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Urban Cowboys Boots & Co, our customers, or others. We may disclose gathered, non-personally-identifiable information about website users without restriction.

SECURITY INFORMATION

Urban Cowboys Boots & Co has applied security measures to help protect against the risk of loss, misuse, and alteration of delicate information that you make available. Nevertheless, such security measures may not prevent all loss, misuse, or alteration of information on the website. Urban Cowboys Boots & Co is not responsible for any damages or liabilities relating to any such security failures. By using the website, you understand that there is a risk that data and communications, as well as email and other electronic communications, may be accessed by unauthorized third parties. The foregoing does not affect any liability that cannot be excluded or limited under applicable law.

 

CREDIT AND DEBIT CARD INFORMATION

Protecting our customer’s privacy, and security of your credit and debit card, plus personal information is a top priority at urbancowboysboots.com. We go all-out to make your online shopping experience an enjoyable one by providing you with a secure transaction. When you place an order with us online, your order information is protected using Secure Sockets Layer (SSL) technology, which encrypts information before it is transmitted over the Internet.

Urban Cowboys Boots & Co does not store your credit or debit card information. Urban Cowboys Boots & Co partners with a third-party processor to process credit and debit card transactions. Our credit and debit card processing service providers protect your sensitive transaction information using a variety of security measures, including SSL encryption technology and other technical and physical security measures.

CALIFORNIA PRIVACY RIGHTS

Under California law, a California resident with whom Urban Cowboys Boots & Co has a recognized relationship has the right to ask for certain information with respect any personal information Urban Cowboys Boots & Co may have shared with third parties within the immediately preceding calendar year for their direct marketing purposes, and the identities of those third parties, subject to certain exemptions. In reply to a written request, Urban Cowboys Boots & Co is permissible to offer a cost-free means to opt out of such sharing.

TRANSFER OF INFORMATION TO THE UNITED STATES

This website is operated in the United States of America and is intended for users located in the United States of America. If you are located, or positioned outside of the United States of America, please be aware that data we collect, including personal information, will be transferred to, processed, and stored in the United States of America. By using urbancowboysboots.com or providing us with any information, you consent to the transfer, processing, and storage of your information in the United States. You are also consenting to the application of United States federal and Texas state law in all matters concerning the website and this Privacy Policy.

IN REGARDS TO THE CHILDREN

The website is not directed for children under the age of 18 years. By using urbancowboysboots.com, you represent and authorize that you are at least 18 years old. If we become aware that a customer is under the age of 18 and has registered or otherwise provided personally-identifiable information, we will cancel the corresponding registration and remove his or her personally-identifiable information.

LINKS TO OTHER MATERIALS AND WEBSITES

Any sites linked to and from urbancowboysboots.com are not under the control of Urban Cowboys Boots & Co, therefore Urban Cowboys Boots & Co shall have no responsibility or liability for the content or privacy practices of any such linked sites or any link or linking program at any time. If you click on a link on urbancowboysboots.com and link to a third party's website, then this Privacy Policy will not apply to your personally-identifiable data collected on that third party's website, and you must read the privacy policy on that website to see how your data/information will be controlled by that site.

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